Privacy Policy

Last updated: March 8, 2026

1. Introduction

Viral Analyzer ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our Service at viralanalyzer.ai.

2. Information We Collect

Information You Provide

• Account information: email address, display name, password (hashed)
• Profile data: creator profile details, content categories, CTAs, memory blocks
• Content: video URLs you submit for analysis, ideas, scripts, chat messages
• Payment information: processed securely by Stripe; we store only your Stripe customer ID, not card details

Information Collected Automatically

• Usage data: features used, pages visited, actions taken within the Service
• Device information: browser type, operating system, screen resolution
• Log data: IP address, access times, referring URLs

Information from Third Parties

• Google OAuth: email, name, and profile picture when you sign in with Google
• YouTube/TikTok: publicly available video metadata when you submit URLs for analysis

3. How We Use Your Information

Purpose	Legal Basis
Provide and operate the Service	Contract performance
Process payments and manage subscriptions	Contract performance
Send transactional emails (password resets, billing alerts)	Contract performance
Improve the Service and develop new features	Legitimate interest
Prevent fraud and ensure security	Legitimate interest
Comply with legal obligations	Legal obligation

4. AI Processing

When you use AI features (chat, script writing, analysis), your content is processed by third-party AI providers (Anthropic, OpenAI). This processing is necessary to provide the Service. AI providers may process your content according to their own data policies, but we do not share your personal identity with them — only the content needed for processing.

5. Data Sharing

We do not sell your personal data. We share information only with:

• Stripe: for payment processing
• Google: for OAuth authentication and Google Tasks integration (with your consent)
• AI providers: for content generation and analysis (Anthropic, OpenAI)
• Law enforcement: when required by law or to protect our rights

6. Data Storage & Security

Your data is stored on secure servers with encryption in transit (TLS 1.2+). We implement industry-standard security measures including:

• Password hashing (bcrypt)
• JWT token authentication with expiration
• Rate limiting to prevent brute-force attacks
• Account lockout after failed login attempts
• HTTPS enforcement with HSTS

7. Data Retention

We retain your data for as long as your account is active. After account deletion:

• Personal data is deleted within 30 days
• Aggregated, anonymized data may be retained for analytics
• Backup copies are purged within 90 days
• Data required by law may be retained for the legally mandated period

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate personal data
• Deletion: Request deletion of your account and personal data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interest
• Restriction: Request restricted processing of your data

To exercise any of these rights, contact us at support@viralanalyzer.ai.

9. Cookies

We use minimal cookies and local storage for:

• Authentication tokens: to keep you signed in (localStorage)
• User preferences: theme, onboarding state (localStorage)

We do not use third-party tracking cookies. No advertising cookies are used.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to have it removed.

11. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last updated" date at the top indicates when this policy was last revised.

13. Contact Us

For privacy-related questions or requests, contact us at:

Email: support@viralanalyzer.ai